Product support

Insect Guide: Offline ID

Tell us the product, device and OS version, the steps that led to the issue, and a screenshot without sensitive information. We will start by reproducing the problem.

support@yunfanlabs.com

If no email app opens, copy the address and send from your preferred email service.

01 / Help us help faster

  1. 01

    Name the environment

    Product, device model, OS version, and app version.

  2. 02

    List the steps

    What you did, what you expected, and what happened instead.

  3. 03

    Protect your privacy

    Remove names, locations, account details, and other sensitive content before sending.

02 / What it is for

Built around one clear, recurring problem.

An offline insect guide with on-device image assistance, trait filters, and private field notes for everyday bug identification and nature observation.

  • System: iPhone and iPad · iOS 17.0+
  • On-device candidate identification
  • Trait-based filtering
  • Private field notes
  • Product privacy: No account, cloud upload, or subscription; observations remain private.

Important:

Identification suggestions are references and should be independently verified.