Product support

MineralGuide: Gems & Rocks

Tell us the product, device and OS version, the steps that led to the issue, and a screenshot without sensitive information. We will start by reproducing the problem.

support@yunfanlabs.com

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01 / Help us help faster

  1. 01

    Name the environment

    Product, device model, OS version, and app version.

  2. 02

    List the steps

    What you did, what you expected, and what happened instead.

  3. 03

    Protect your privacy

    Remove names, locations, account details, and other sensitive content before sending.

02 / What it is for

Built around one clear, recurring problem.

A paid offline atlas of 182 common minerals, gems, and rocks, with physical properties, safety notes, on-device photo assistance, specimen records, and CSV export.

  • System: iPhone and iPad · iOS 17.0+
  • 182-species offline atlas
  • On-device photo assistance
  • Specimen records and CSV export
  • Product privacy: No account, ads, analytics, cloud identification, or cloud sync.

Important:

Photo assistance does not replace professional testing, appraisal, or safety guidance.